The hotel is in a perfect, beautiful setting, just a 5-minute walk from Kamiyacho station on the Hibiya line. The room is well-appointed, brand-new, and comes with amenities like a safe, multi-channel television, and a mini-fridge-bar.

Location - marvellous and decent right by Akihabara or Ginza, embassies close by and 2 Metro lines in the neighbourhood, and the business area from which traveling to the mrt. Also, helpful in making reservations for us in hard to attend restaurants. Top-notch service overall and parking on site. Lobby bar and nice pool.

The building is historic and the rooms are great-sized with a comfortable bed and a 2 m x 10 m terrace with japanese maples and drinks. Superb service and the food is lovely.

We loved the classic-style building and our peaceful room with a king-sized bed. The room had convenient amenities like an electric kettle and a refrigerator. The location was fantastic, being near the Metro, Kanda Station, and popular areas like Akihabara and Ginza. The staff were wonderful and very friendly.

Pos: The hotel exceeded all expectations during my trip to Tokyo. I got a brand-new room with a private bathroom. Great service from helpful staff. The location in the business area was beautiful and very close to metro stations. Modern Tokyo vibes were also within reach.

I got great value for my money with a beautiful and spacious room at The Okura Heritage. The location was perfect, just a short walk from the metro, making it easy to explore Tokyo. The staff treated me like a valued guest, providing fantastic service with a friendly and professional attitude.

Breakfast delights could be improved with more variety.

I had an exceptional stay at the Okura hotel in Tokyo. The room was spacious and comfortable, with a wide twin bed and plenty of amenities. The breakfast buffet offered a wide variety of tasty options. The staff were very helpful and friendly, particularly Hamasaki at the concierge desk who assisted me with a last-minute transportation reservation. The location was convenient, with easy access to the subway and attractions like Tokyo Tower. I highly recommend this hotel.

stayed at the okura in tokyo before and it was amazing, but this time it was even better! traditional japanese style, attentive service, and within walking distance of attractions. highly recommended!

Service response could be improved.

Fantastic location, close to shopping and business areas. The service is top-notch, with polite and helpful staff. The hotel has a unique and elegant design, combining mid-century modern and Japanese aesthetics. The attention to detail is remarkable, from the lighting to the acoustics. The rooms are comfortable and quiet, ensuring a good night's sleep. The concierge desk is excellent and responsive, assisting with dinner reservations and special requests. The breakfast options are great, and there is a nearby convenience store for additional needs during the stay.

Limited lobby WiFi access in certain areas. Minor inconvenience, as there are computers available in the main building.

My recent stay at Hotel Okura in Tokyo was absolutely wonderful. The staff provided excellent service, and the spacious rooms had all the amenities I needed. I was impressed by the unique offerings, such as the portable pocket wifi and the option to purchase tourist subway tickets. The hotel staff went above and beyond to ensure a smooth and enjoyable stay, even assisting with taxi directions. The room itself was beautifully appointed, with a steam bath, TV in the bathroom, and a large shower area. The Japanese restaurant on-site was delightful, and breakfast at the Orchid Restaurant was lovely. Hotel Okura provided a comfortable and memorable experience.

I highly recommend this hotel.

The Japanese Modernist-styled building offers elegant and well-maintained rooms and a central location. The staff are helpful, polite, and always available. Ideal for luxury travel.

Staff was friendly & attentive, rooms comfortable. Free baby bed provided. Gym cost extra. Connecting room for families. Quiet room, good service. Traditional Japanese style. Convenient location for attractions. Luxurious amenities. Incredible breakfast with wide variety. Polite staff with good English. Safe area near embassies. Close to train station. Easy access to attractions. Coach service to airports available. No faults. 10/10.

Impeccable staff, faultless rooms, spectacular views, lovely breakfast buffet, exceeded expectations, top-notch service, beautiful and efficient rooms, great location

Nothing

This hotel is a luxurious and exclusive venue that fulfilled all our needs during our stay. the service provided by the staff was exceptional, especially at the Spa and wellness center, where we enjoyed a relaxing massage. the indoor swimming pool with its sauna and steam room were also amazing amenities that we appreciated.

The only downside we encountered was the lack of sun loungers in the outdoor swimming pool area. Nonetheless, this was only a minor issue and did not affect our overall experience at this hotel.

The hotel is located near the Embassies, providing a secure and prestigious atmosphere. Additionally, it is within walking distance to several hard-to-attend restaurants and fancy shopping stores.

The light switching system is inconvenient, as you can't have light in the bathroom without turning on all the lights and waking everyone up.